In recent years, the demand for IT services has grown significantly among companies all over the world, including Ukraine. Enterprises need to create websites, mobile applications, and specialized software to compete with other firms in the market. However, the most important thing is to choose a reliable offshore software development company in Ukraine if you want to guarantee perfect results. Many business owners still do not know what factors are key in their choice.
There are many IT companies that provide software development services in Ukraine. Firms like N-iX cover a wide range of IT services for businesses from different industries. In this article, we would like to tell you what factors you should look at to find the right web development firm in 2025. You will learn what a good IT service provider should look like.
1. Physical presence
Actually, Ukraine’s dynamic development sector is characterized by a positive trend. This country has many major cities where the best IT talents from all over the European continent are concentrated. Here are the most popular and powerful Ukrainian cities for ordering software development services and other digital products:
- Kyiv
- Lviv
- Kharkiv
This is not a complete list of cities, as Ukraine also highlights Dnipro and Odesa when talking about IT. Choosing the right city is also based on what your project requires and specific goals. For example, if you require an exceptional crew for the creation of specialized technology, you should pay attention to Kyiv or Lviv since they have a fashion institution and a tech ecosystem established. However, if you are a small business or a startup, cities with a lower cost of living such as Dnipro may provide a great value.
2. Size of the company
The size of the IT vendor company matters a lot in your project’s success. Large companies generally have more resources, e.g., specialized teams, project managers, and access to advanced technologies. If your project needs to involve cross-functional expertise or be supported for some time, then this can be a major advantage. Big firms also have more experience in managing big projects or complex projects, which can secure smooth execution and low risk.
However, smaller companies or boutique agencies accommodate a personalized approach. In some ways, they are more flexible and responsive. It can be nice when you need rapid iterations or need a high degree of customizability in a particular project. It helps smaller teams work in a more agile fashion and have a closer collaboration to accommodate your specific needs.
3. Availability of similar cases
One of the easiest ways to evaluate a potential IT vendor is to review the case studies and past projects of their current work. A good vendor should have a portfolio of completed projects that would show proof of their capability with the technology or even the industry you are working with.
In this case, you examine these case studies to get an idea of how the vendor tackled the problems, addressed the challenges, and how it gave results finally. You can check if the vendor has the experience to work on projects of the scale, complexity, and outcome as you have before.
For example, if you are looking for offshore software engineering services in Ukraine, find companies that have completed such development assignments as mobile app development, customization of software, or system integration. Why is it so? This is because a person who has demonstrated in the same area that he is a vendor with a proven track record will be able to better predict what you need and provide a perfect solution.
4. Positive testimonials from real customers
Obviously, you also need to look at what other people and business owners say about the chosen firms. Most people are used to getting other people’s opinions before making an order or purchase. The software development industry is no exception, which is why we recommend using only independent platforms. Here are the most popular ones:
- Clutch
- GoodFirms
- Trustpilot
Don’t ignore either positive or negative reviews while checking one to balance it out. You try to get the first-hand accounts of previous clients if at all possible. Also, there should be reviews as well as any negative comments on the vendor’s post project services and customer support.
A good IT vendor will deliver on the promised time and have ongoing support to ensure the solution remains effective. Look into just how quick the vendor responded to customer issues, did they address them in a timely manner.
5. Normal price/quality ratio
Undoubtedly, for most startups and small companies, the most influential factor in choosing an IT service provider is cost. However, the cheapest can’t always be the best. Why? Cheaper rates generally indicate either inexperienced or a lack of resources.
Many global companies choose Ukraine due to its affordable prices. The average rate per hour here is no more than 50 dollars, which is an excellent indicator for customers. For example, qualified specialists from Switzerland occupy the first place in the rating of annual developer salaries. Based on this, a good IT service provider in Ukraine will not provide too low prices or vice versa. You should analyze in detail how companies make up the cost.
Final thoughts
Now you know that there are dozens of Ukrainian offshore software development firms that provide quality services. However, you should not turn to the first specialists you meet without detailed research of competitors and the market as a whole. We advise you to collect a list of 3–5 companies that best suit the requirements and goals of your business.
Compare each of the selected firms against each other on several important factors. Pay attention to their expertise, experience, number of employees, and completed cases. Don’t forget to read reviews from real people on independent platforms to learn more features and pitfalls. Using the tips from this article, you will definitely be able to find the perfect IT service vendor in Ukraine.
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